Journal of Islamic Banking and Finance

Ethical Performance of Islamic Banks: the Case of the Tunisian Banking "Zaytuna" Journal of Islamic Banking and Finance
Slimene Nadia, Makni Sonia, Ben Rejeb Jaleleddine

Abstract
Since the financial crisis, the economy is moving more and more towards a world of finance more accountable and equitable. Islamic finance, which is based on ethics and Islamic law of transactions, is part of this movement while putting the real economy at the heart of the system. To compete with conventional finance, Islamic finance faces challenges comparable to that of conventional finance performance. The objective of this study is to combine a religious dimension in the study of Islamic banking performance, for the review of existing literature has shown us that it is represented mainly by the financial and economic indicators quantitative or quantifiable at when the main objective of Islamic banks is not financial. Taking support on the case of the bank "Zitouna" we used a qualitative measure based on a questionnaire sent to bank customers while focusing on the variables religion, the core of an Islamic bank and the variable satisfaction indicator of ethical performance.

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